Privacy

I take the privacy and security of visitors' and customers’ personal information very seriously while they visit or engage with Chaco Webworks. I am committed to keeping all information collected here confidential and secure, and I will not share your information.

Terms of Service

I am also committed to representing you and your business to the best of my ability. When purchasing a CWW Build package, you are paying for my assistance in creating your website, or making agreed-upon changes to your existing website, along with other tasks within the scope of our outlined agreement. I am not, however, responsible for the success of your business.

After your project is completed, your website is published, and you are comfortable maintaining your website, Chaco Webworks is not responsible for ongoing support or additional work. Each CWW Build package also includes access to video tutorials to support you in maintaining your website; this list is not exhaustive or unlimited. If you have questions about your website after it is completed, you can find information and solutions in the Squarespace Help Center articles and through Squarespace chat/email support. You can also purchase additional appointment sessions with me for help at any point.

Support/Return Policy

My web design services include: helping you build and design your site and understand how it functions; adding back-end systems to support your website’s operations; creating Squarespace interfaces to advertise and sell your products; and ensuring your website is functional once launched. I want you to be a happy CWW customer, and I will do everything I can to ensure that your website meets your expectations. Refunds of any kind will not be possible after your website has been launched or the project has been completed.

My web design services do not encompass: social media support, tax or financial advice, product development support (for physical products or digital content), help determining shipping details beyond setting up the Squarespace interface, and other general business advice.

By purchasing products, you are agreeing to the client-related contract and the general terms and conditions of this website.

Thank you,

Peg Desrochers